FAQs

Please use the below toggle to view frequently asked questions and answers. If your question is not answered below feel free to contact us.

  • How long do the knee pads last?

    We have never had a pad wear through in our EezNeez work pants with knee pads, and have been selling them for 15 years. The knee pads will definitely last the life span of the garment under normal wear and tear.

  • Are the built in knee pads water proof?

    Yes 100%, keeping your knees protected from damp and cold surfaces while working.

  • Can I take the knee pads out?

    No, pads are permanently built in knee pads.

  • How do I know if I need Short, Regular or Long pants?

    Measure from tight under your crutch to your heel and compare this measurement to our size chart.  It is important to get the correct leg length so that your knee lands on the pad when kneeling.

  • Where can I buy EezNeez workpants?

    Please send us an email at admin@eezneez.com.au and we can assist in finding a retailer close by. It is always recommended that you call a retailer in advance to check stock availability. Alternatively, you can buy our pants directly from our website. There is a video under ‘Size Charts’ to ensure correct fit and we offer free returns/exchanges if you need to change size upon receiving your garment.

  • Where are the Eezneez garments made?

    In a world class factory from our pacific neighbour in FIJI Island

  • Do I need to have a Paypal account to buy online?

    No, a Paypal account is not essential.  We accept Visa, Mastercard or Paypal Account payments. We also now take card payments via Stripe, directly through our website. Follow the prompts at the checkout to select your preferred payment method.  Please see our Payment information page for more details.

  • How much does shipping cost?

    Shipping is $10 within Australia and free when you spend over $100.

  • Do you deliver outside Australia?

    No, we only deliver within Australia.

  • Can I track my order?

    Yes, you will receive an email from Australia Post with a tracking ID so that you can check the delivery status of your order.

  • When will I receive my order?

    Once payment is confirmed, goods will be dispatched same day or the next working day for orders received after hours, on weekends and public holidays.  Please see our Shipping page for more details.

  • Can I return my order?

    Garments purchased within Australia via our website may be returned within 14 days of purchase. Please see our Returns page on how to return your garment.

    Garments purchased through one of our retailers must be returned to the business of which they were purchased.

  • Are the waist sizes of EezNeez pants similar to other leading brands of Workwear?

    We strongly suggest that you view our size chart and video to ensure you get the correct size, however the waist dimensions of our pants are similar to other leading workwear brands.